Returns and refunds
Please contact us before returning an item so we can provide the correct return address and instructions for your order.
How to request help
- Contact us at contact@tholostore.com with your order number.
- Tell us which item you would like to return and the reason for the request.
- Wait for confirmation of eligibility and return instructions before sending the item.
Return eligibility and refund timing may vary depending on the item and order. We will confirm the applicable details before a return is sent.